TERMS AND CONDITIONS

Effective Date: August 4, 2026

These Terms and Conditions govern your use of the KC Leadership Group LLC website and your purchase or use of products, programs, resources, and services offered through the website.

By accessing the website or completing a purchase, you agree to these Terms and Conditions.

Please do not use the website if you do not agree to these terms.

Website Purpose

The website provides information about KC Leadership Group LLC, Kim Cavalcante, executive coaching, leadership development, assessments, workshops, speaking, books, digital resources, and related offerings.

Website content is provided for general educational and informational purposes.

No Professional Relationship Created

Visiting the website, submitting an inquiry, downloading information, subscribing to communications, or purchasing a general resource does not create a:

  • Coaching relationship

  • Consulting relationship

  • Advisory relationship

  • Confidential relationship

  • Fiduciary relationship

  • Client relationship

  • Contractual relationship

A coaching, consulting, organizational, assessment, workshop, or advisory relationship begins only after KC Leadership Group LLC accepts the engagement and the applicable parties enter into a separate written agreement.

No Medical, Mental-Health, Legal, or Financial Advice

Website content, books, digital products, newsletters, presentations, workshops, and general educational programs are not substitutes for:

  • Medical care

  • Mental-health treatment

  • Legal advice

  • Financial advice

  • Tax advice

  • Other licensed professional services

You are responsible for determining whether additional professional support is appropriate for your circumstances.

Coaching, Assessments, Workshops, and Programs

Coaching, assessments, workshops, retreats, speaking engagements, and organizational programs may be governed by a separate:

  • Proposal

  • Client agreement

  • Statement of work

  • Registration agreement

  • Engagement letter

  • Cancellation policy

  • Payment agreement

When a separate written agreement applies, that agreement controls if it conflicts with these website terms.

Participation does not guarantee a particular professional, personal, financial, business, leadership, or organizational result.

Purchases and Payments

Prices are listed in U.S. dollars unless otherwise stated.

Some products or services may be purchased directly from KC Leadership Group LLC. Other products may be offered through third-party platforms.

For purchases made directly from KC Leadership Group LLC, you agree to provide accurate and complete:

  • Contact information

  • Billing information

  • Shipping information

  • Order information

Applicable taxes, shipping costs, processing fees, or other charges may be added to the purchase price.

KC Leadership Group LLC may:

  • Correct pricing or product-description errors

  • Reject an order

  • Limit quantities

  • Cancel a transaction when reasonably necessary

If KC Leadership Group LLC cancels an order after collecting payment, the applicable payment will be refunded.

Individual Book Purchases

Individual copies of It’s Your Turn! are sold through Amazon.

Purchases completed through Amazon or another third-party retailer are governed by that retailer’s:

  • Payment terms

  • Privacy practices

  • Shipping policies

  • Cancellation procedures

  • Return and refund policies

KC Leadership Group LLC cannot directly process a return or refund for a purchase completed through Amazon or another retailer.

Bulk, Signed, and Personalized Book Orders

Bulk orders, signed books, personalized books, bookplates, custom inserts, and other custom book orders may be available directly through KC Leadership Group LLC.

All bulk, signed, personalized, and custom book orders are final sale after the order has been approved and payment has been processed.

These orders are also governed by the Shipping and Returns Policy posted on this website.

Digital Products

Digital products are licensed, not sold, and are governed by the Digital Product Terms posted on this website.

Digital-product purchases are final sale except as otherwise required by law or expressly stated in the applicable product description.

Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to KC Leadership Group LLC and are protected by applicable copyright, trademark, and other intellectual-property laws.

Protected content may include:

  • Text

  • Graphics

  • Photographs

  • Videos

  • Audio

  • Logos

  • Branding

  • Frameworks

  • Assessments

  • Exercises

  • Worksheets

  • Guides

  • Workbooks

  • Downloads

  • Presentations

  • Course materials

  • Digital products

  • Other original materials

You may access and use website content for your personal, noncommercial use.

You may not, without prior written permission:

  • Copy or reproduce the content

  • Republish or distribute the content

  • Sell, license, or sublicense the content

  • Modify the content and represent it as your own

  • Create derivative commercial products

  • Use the content to provide competing coaching, training, or consulting services

  • Upload paid materials to a shared drive or public platform

  • Remove copyright, trademark, or ownership notices

Acceptable Use

You may not:

  • Use the website for unlawful, fraudulent, deceptive, or harmful purposes

  • Attempt to gain unauthorized access to the website or related systems

  • Interfere with website operation or security

  • Introduce malicious code

  • Use automated tools to scrape or copy website content

  • Impersonate another person

  • Misrepresent your identity or affiliation

  • Infringe the intellectual-property or privacy rights of another party

  • Use website content to create or market a competing product or service

Testimonials and Results

Testimonials, endorsements, examples, and case descriptions reflect individual experiences.

They do not promise or guarantee that another person, team, or organization will achieve the same result.

Results depend on many factors, including:

  • Individual circumstances

  • Participation

  • Decisions

  • Effort

  • Follow-through

  • Organizational environment

  • Timing

  • Factors outside the control of KC Leadership Group LLC

Third-Party Services and Links

The website may contain links to or integrations with third-party services.

KC Leadership Group LLC does not control and is not responsible for the:

  • Content

  • Availability

  • Security

  • Policies

  • Products

  • Services

  • Performance

of third-party websites or platforms.

Your use of a third-party service may be governed by that provider’s own terms and policies.

Website Availability

KC Leadership Group LLC may update, suspend, remove, or discontinue any portion of the website, product, resource, or general offering at any time.

KC Leadership Group LLC does not guarantee that the website will always be uninterrupted, secure, current, or error-free.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its general content are provided on an “as is” and “as available” basis.

KC Leadership Group LLC disclaims warranties of any kind, whether express or implied, to the extent legally permitted.

KC Leadership Group LLC does not warrant that the website or its content will always be:

  • Available

  • Accurate

  • Complete

  • Current

  • Secure

  • Free from errors

  • Free from harmful components

Limitation of Liability

To the fullest extent permitted by law, KC Leadership Group LLC and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

  • Use of the website

  • Inability to use the website

  • Reliance on website content

  • Use of a general product or digital resource

  • Third-party websites or services

Nothing in these terms limits liability that cannot legally be limited or excluded.

Indemnification

You agree to indemnify and hold KC Leadership Group LLC harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your unlawful use of the website

  • Your violation of these terms

  • Your infringement of another person’s rights

  • Your unauthorized use or distribution of protected materials

Governing Law

These Terms and Conditions are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

A separate client or service agreement may contain different dispute-resolution or governing-law provisions.

Changes to These Terms

KC Leadership Group LLC may update these Terms and Conditions periodically.

Updated terms will be posted on this page with a revised effective date.

Contact

Questions about these Terms and Conditions may be directed to:

KC Leadership Group LLCkim@kcleadershipgroup.com